Download Moya App SASSA 370 | Check Status Easily
To check the status of your SASSA 370 grant easily, one of the best options is to download the Moya app. Due to high traffic on the official SASSA website, many applicants struggle to get their status updates. The Moya app provides a seamless alternative to check your grant status quickly, without the technical difficulties. In addition to checking your status, the app also allows you to manage your appeal and update your banking details if necessary.
This makes it a convenient solution for beneficiaries needing quick and efficient access to their grant information. In this guide, i will show you how to download the Moya app and use it to track your SASSA 370 grant status smoothly.
How To Check Your SASSA 370 Status Via Moya App
If you are trying to determine if your SASSA COVID-19 grant application has been approved, get the answers quickly and easily right from your phone using the Moya app. Let me tell you through the whole process step-by-step.
Getting Started
First, you must download the Moya App Data Free on your mobile device. Search for it in the Play Store if you have an Android phone or in the App Store if you have an iPhone. It only takes a minute or two to install.
Download Moya App:
The Moya App offers a seamless way to access SASSA services, making it easier to check your grant status, updates, and other important information. This app is free to download and doesn’t use your mobile data, making it perfect for anyone seeking cost-effective solutions.
With its user-friendly interface, you can quickly navigate and manage tasks like checking payments or updates on applications. Whether you’re at home or on the go, the Moya App ensures you stay connected to necessary services. Start today by downloading the app and simplifying your SASSA-related needs!
Once it’s downloaded, open it up, and you’ll be asked to register with your phone number. They’ll send a code to your phone to enter and verify it’s you.
Navigating to the SASSA Status Page
You will see many different menu options after getting set up with an account. Click on the “Discovery” button at the very bottom. This is where you can access all kinds of services.
Scroll down and select “Services & Money” from the list. Then choose “SASSA Relief” followed by “Status.” This will take you to the page to check your R370 grant application status.
Entering Your Information
They need a couple of details to pull up your file. Carefully enter the phone number you used on your grant application. Also, enter your 13-digit South African ID number. Triple-check that they are accurate before proceeding.
When ready, hit the “Submit” button, and it will automatically search the SASSA system for your status.
Viewing Your Approval Status
In just a few seconds, your status should pop up on the screen, letting you know if your grant application was approved or declined.
It will also show details like when funds are expected to be dispersed to your bank account or SASSA card if approved.
If your application got rejected, don’t worry. Read the details to understand why, and then consider reapplying if you’re still eligible.
Troubleshooting Tips
Sometimes, you may run into problems getting your status to appear. Here are some quick troubleshooting tips:
Understanding How the Moya App Works with SASSA
The Moya app lets you do all kinds of things for free on your phone. You can chat, make calls, and check your SASSA grant status. Here’s a quick guide to using it.
Downloading the App
First, find “MoyaApp Data Free” in your phone’s app store. Download and install it just like any other app. It works on Android and iPhone devices.
When you open it for the first time, you must register with your phone number. This links your account to your device.
Checking SASSA Status
After registering, go to the bottom and tap “Discovery.” Here, you can access different services.
Choose “Services & Money”, then tap “SASSA Relief” and then “Status.” This is where you can check your R370 grant status.
It will ask for your phone number and ID number. Enter them correctly to pull up your status.
Other SASSA Services
In addition to checking status, Moya lets you report grant fraud and apply for new cards through SASSA options.
You can also view past payout details and grant type information and manage cardless withdrawal settings as needed.
Important Notes
While Moya has SASSA services, it does not allow you to apply for new grants, which must be done directly via SASSA.
And Moya is a separate company from SASSA. However, it offers an easy way to get status updates through the app once approved.
So download Moya to handle SASSA grant tasks without travelling or waiting in long queues!
Updating Banking Details through the Moya App for SASSA Grants
Need to update your banking information for your SASSA grant payments? The Moya app makes it quick and easy.
Follow this short guide to switch to a new bank account number or fix any errors.
Limitations
First, know that you cannot change your banking details directly in Moya. But it provides a link to the SASSA website to update details.
Accessing the SASSA Site
Open up your Moya app and go to the SASSA services section. Choose the option to update your banking information.
This will automatically open an Internet browser window and take you to the official SASSA site.
Alternatively, go directly to https://srd.sassa.gov.za/said from any internet browser.
Entering New Details
Once on the SASSA page, carefully enter your 13-digit South African ID number. This verifies your identity.
You can then update details like your account number, bank name, branch code, etc.
Double and triple-check all info before submitting it. Even one small mistake will prevent payments from going through!
Confirmation Updates
Be sure to log back into Moya later and check that your status shows the updated account. This confirms that SASSA has the new details.
If it fails to update after several days, contact SASSA support to investigate further.
Filing a SASSA Appeal via Moya App
If your R370 grant application gets denied, don’t lose hope. You can ask SASSA to reconsider through an appeal.
Unfortunately, the Moya app itself does not let you submit appeals. But it can get you to the right SASSA web page.
Go into the Discovery section and find “SASSA Appeals.” Tap this, and your web browser will open to srd.sassa.gov.za/appeals/appeal.
Follow the instructions carefully. Explain why you still qualify and need the grant. Provide any missing proofs, too.
You have a good chance of getting approved with a clear appeal!
SASSA 370 Reapplication via Moya App
The Moya app does not allow you to reapply for the SASSA 370 grant. However, it provides a direct link to the SASSA website where you can submit a reapplication. To start, open the Moya app, go to “Discovery”, then “SASSA Relief”, and choose “Reapply.” This will launch your internet browser and take you to srd.sassa.gov.za/said. Carefully enter your ID number, confirm your details are correct, and then complete the reapplication form. Be sure to review everything for accuracy before submitting it to SASSA for reapproval.
Benefits of Using Moya App SASSA Status Check
The Moya app makes it easy to check your SASSA grant status, manage your grant, and access services. No more travelling to busy offices or waiting in long lines!
Saves You Time and Money
Since Moya works right on your phone, you can check your SASSA updates anytime, anywhere, without extra transport fees. No more taking time off work to stand in queues.
And Moya doesn’t use any of your phone bundle data. You can access it free of charge on WiFi or download it to your device, so it works offline, too.
Provides Real-Time Status Updates
Are you wondering if your R370 application has been approved yet? Moya links directly to the SASSA system to get up-to-date status info in real time. No more wondering what’s going on.
Secures Your Information
Safety first! The two-step login protects your personal SASSA details. Only you can access your status.
User-friendly and Accessible
Navigating the menus is super easy. And the app offers multiple language options to remove barriers for more South Africans.
While Moya doesn’t handle services, it links you to the SASSA website for appeals, changing your details, reapplying when your term ends, and more.
With so many helpful features, the Moya app improves the SASSA experience!
Navigating Challenges and Solutions with Moya App for SASSA Grants
The Moya app makes it super convenient to manage your SASSA grant. But sometimes, little issues can come up. Here are tips for handling problems.
App Downloading/Installation
Check that your phone software is updated if the app won’t download or open properly. Older phones may struggle with newer app versions.
Deleting and reinstalling Moya can also quickly fix glitches. Make sure you have stable internet during installation.
Login Failures
Carefully double-check your phone number and password if you can’t log in. Go slowly when typing to avoid mistakes.
You can reset your password easily if forgotten by clicking the prompt on the login screen. Or register completely from scratch.
Information Access Failures
Reconnect to the internet if your SASSA status and details won’t display even after a successful login. Switch between WiFi and mobile data to see if one works better.
Also, confirm the SASSA system is not down for maintenance, which can temporarily prevent access. Try again later.
Unresolved Issues
For any big or ongoing problems with Moya, it’s best to call or visit your nearest SASSA office directly for assistance. Explain clearly, and they will troubleshoot on their end.
Be patient and stay calm when problems occur. Reach out for help, and solutions will come!
My Final Thoughts
The Moya app makes managing your SASSA grant much more convenient by putting services on your phone. Status checks, updates, and links to other options are at your fingertips anytime, anywhere.
However, technology does occasionally encounter glitches. You can get Moya working smoothly again by proactively troubleshooting issues like login failures, app instabilities, or information access problems. Reaching out to SASSA directly for help when needed is also crucial.
With persistence and support, the frustrations will quickly resolve so you can continue benefiting from the app’s speed and simplicity in handling your SASSA grant needs.
Frequently Asked Questions
Contact SASSA
Here are the details on how to contact SASSA for further help:
SASSA Call Center
To speak to a SASSA agent for help, you can contact their national call centre at:
| Phone: | 0800 601 011 |
| Hours: | Monday to Friday, 7am to 4 pm |
Email
You can also email general inquiries to:
| Email: | [email protected] |
Local Office Visits
To meet with someone face-to-face, find your nearest local SASSA office location on their office locator webpage:
Be ready to explain your issue and provide your ID number. Having any application reference numbers on hand is also useful.
Contact SASSA whenever you encounter problems accessing grants through the Moya app or managing your approved benefits. Their experienced support agents are there to help! Here is a complete sassa contact details.
Reviewed by Thabo Mashaba
Fact Check by Pumi Dlamini
Jabulani Zondo, with more than 7 years of research and writing experience, serves as the Head of Research. He joined our team in 2017 and has since led a team of 12 researchers and writers dedicated to offering precise and comprehensive insights into SASSA grants. Jabulani’s meticulous attention to detail and his commitment to aiding others in understanding the grant process have proven indispensable. He meticulously reviews all content to guarantee that readers access the latest and most valuable information. Under his guidance, our research team maintains its reputation as a leader in SASSA grant analysis and reporting.