Pumi Dlamini 

Pumi Dlamini

Pumi Dlamini joined the team in 2021 as Chief Operating Officer. With over 10 years of experience in communications and government services, she is dedicated to providing South Africans with clear, useful information on SASSA grants. 

Pumi leads operations to ensure our content is accessible, easy to understand, and helps people navigate the grant application process. She is passionate about empowering citizens through knowledge and believes quality information is essential for an informed, engaged society. 

Pumi holds a master’s degree in public administration and serves on non-profit boards supporting education access. When not working, you can find her mentoring youth and spending time with family.

Major areas of expertise

  • Knowledge of government welfare programs and services.
  • Experience communicating complex information clearly.
  • Skilled at streamlining bureaucratic processes.
  • Expertise in operations management and efficiency.
  • Community outreach and engagement.


  • Graduated with a Bachelors in Communications from the University of Pretoria.
  •  Received a Masters in Public Administration from the University of Witwatersrand in 2014.