SASSA Status Pending – Exploring Common Reasons and Effective Solutions

Reviewed by Thabo Mashaba
Fact Check by Pumi Dlamini

If I talk about waiting/pending Sassa status, there are two things involved – one is that the deserving people have to suffer from poverty, and secondly, such a long wait afflicts the person with distress.

Seeing all these issues, I thought, why not tell you the reasons that can get your sassa r 350 pending status approved in a smart way? I have covered everything from self-application correction to legal assistance in the article. 

If you are wondering what proactive steps can help resolve delays in Sassa status pending and what factors smooth this pending process. For further discussion, let’s quickly read on to get insights on pending status.

SASSA Status Pending Check Online

I am wondering if your SASSA application status is over. You can conveniently check right online if approval is still pending. By inputting personal details like your ID number and mobile number into SASSA’s digital services, it updates your status – whether it is still processing or now approved. Let’s see two processes in detail.

Robust Tool to Check SASSA Status Online

Go to and enter your ID number and the mobile number you used on your SASSA application. Click ‘Check Status’. This independent website connects to the SASSA database to show your real-time status. It quickly displays if your pending application is approved or still awaiting outcome.

Check SASSA Status Pending Through the Official Site

You can also get updates directly from the site. When prompted, go to the SRD grant page and enter your ID and application mobile number. Click ‘Check Now’ to see your status. If approved, it shows the start date and schedule for grant payments. If it is still pending, keep checking back.

The online tools offer an instant way to check instead of visiting offices. Use both options to keep updated on whether your SASSA application successfully moved past pending status.

What does a SASSA pending status mean?

If your application status says “pending”, it means SASSA got your application but still needs to review it. They will check your ID, citizenship, financial situation, and other details to decide if you qualify.

Pending does not mean you are rejected! It only means SASSA needs more time to make their decision. You will get a letter or SMS telling you whether you are approved.

SASSA will ask for your bank details to pay your grant if approved. If not approved, the letter will explain why so you can fix any issues and reapply. The review takes time, so please be patient while your status says pending.

Reasons Behind the ‘Pending’ Status

When you apply for a SASSA grant, your status will first be “pending”. This means your application is with SASSA, but they have not decided yet. There are some common reasons why an application takes extra time in the pending status.

Reasons Behind the 'Pending' Status

Checking Your Details Takes Time

SASSA receives very many applications every day. Real people must review each one carefully by hand. This is why, even with modern technology, the process cannot be rushed. SASSA staff must verify all your details across different databases to confirm you qualify.

For example, they will check with Home Affairs that you are a South African citizen, permanent resident, or refugee. They also verify your income, employment, and other grants you may get to ensure you meet the criteria. Reviewing so much data per person adds to a long queue of pending applications.

Confirming Your Identity and Eligibility Status

SASSA connects to various databases and organizations to validate everything in your application. These include Home Affairs, South African Revenue Services, UIF, NSFAS, and the Department of Social Development. Each helps SASSA confirm your identity, unemployment status, income bracket, citizenship or refugee status, and other eligibility factors.

With so many applications and verifications per person, you can understand why each application takes some time. The “pending” status just means yours is still lined up to be verified across all these systems.

Watching Out For Potential Fraud

SASSA also screens each application for fraud risk to protect social grants from abuse. Their automated scoring system looks for suspicious signs like an ID number that seems invalid or gets used too often, a phone number linked to multiple grants, and other red flags. The application may remain pending for extra human review if the risk seems high.

Please Be Patient!

The reasons above help explain why most applications don’t get instantly approved. As long as your status says pending, there is no need to worry – SASSA is still busy processing your details. Soon, you will get a notification by post or SMS if approved. If any further info is needed, SASSA will contact you while the application is pending.

Solving SASSA Pending Status

Seeing a “pending” status on your SASSA application can be worrying, but it’s quite normal. Pending status does not last indefinitely for serious applicants. Simple yet constructive acts like fixing errors promptly, following up respectfully, or seeking assistance can help change your status to approved.

Here are some useful tips on how to handle it and help move your application along:

Solving SASSA Pending Status

Double Check Your Application

Go back over everything you submitted to SASSA. Ensure all your ID number, contact details, citizenship, etc. are filled in correctly. Any small mistake could hold things up. Also, confirm you gave SASSA the needed proof of income, residency, disability status and other eligibility documents. Fix any errors or add any missing papers quickly.

Submit Any Further Documents Fast

If SASSA asks you for more information, send it as soon as possible. They may need added proof of your situation. Make sure what you give them follows their document rules – only clear, certified copies less than three months old. This will avoid further delays.

Contact SASSA for Updates

You can call the SASSA contact centre, visit your nearest office in person when open, or email an inquiry for updates on your application. Ask why specifically your status is still pending and if there is anything you should do. Also, find estimated processing times, especially if applications are backed up. Regular polite follow-up shows you are eager to cooperate.

Be Patient, But Stay On Top of It

Review can take weeks or months depending on volumes, verification checks, fraud screening, and other factors. But the “pending” status means they are working on yours! You can move it along with polite persistence via calls or visits without being pushy. Also, check online regularly for status changes.

Keep Detailed Records

Note dates of all calls and visits, names of SASSA agents, advice given, any new document requests, and more. This helps greatly if you need to follow up or provide clarification later. Hold onto any application reference numbers, emails and written correspondence, too. It pays to be organized!

Use WhatsApp for Quick Answers

You can reach out to SASSA via WhatsApp message at 082 046 8553. Give them your full application ID number so they can pull your file. Be ready to also provide your ID number or other personal details so they can confirm your identity. This allows them to securely give accurate status updates or next steps.

Call Their Toll-Free Number

Call SASSA at their toll-free number 0800 60 10 11 for detailed discussions. You may need to wait some time due to call volumes. But once connected, give your application ID and verify your identity by sharing your ID number when requested. The agent can then access your case file and provide specifics on reasons for any delays, extra documents needed, etc. They can also advise if your case meets the criteria for escalation after the pending period crosses a threshold.

Getting Help From Outside SASSA

Trying to resolve a stalled SASSA application alone can become tiring and confusing. If you feel overwhelmed, consider turning to outside support. Many communities offer assistance through social workers familiar with the processes. They can help review your application, identify gaps, and suggest constructive follow-up with SASSA.

Legal assistance may provide guidance in rarer cases of very long delays or errors that SASSA struggles to correct. Paralegals from legal aid clinics or community law centres can assess if your case merits formal intervention – for example, lodging a complaint or requesting an appeal.

But in most situations, patience paired with polite persistence pays off. Assuming you submitted a complete application that meets all formal requirements, the “pending” status generally resolves itself in a reasonable time. 

Checking in periodically with SASSA and seeking help from community resources will get you answers without needing legal steps. With good follow-up, you can get a fair outcome.

How long does SASSA Pending take and Solution?

If your SASSA application shows “pending,” you may wait up to 90 days for a final decision. But the exact time depends on their workload and how much checking they must do.

To get your application moving faster, you can:

  • Call the SASSA number to politely ask for a status update
  • Visit your nearest office and request help if waiting too long
  • Double check you gave all the right documents
  • If asked for more information, submit it quickly

Following up properly shows you want to cooperate fully. Even if the process feels slow, be patient and seek assistance if you struggle. With some effort on both sides, “pending” will switch to “approved” as soon as possible!

Sassa’s pending bank information: what does it mean?

After SASSA approves your grant application, they need your bank account details. This is how they will pay your monthly grant money. You have to give them the right account number and branch code.

Sometimes, on your SASSA status, it will say “Pending” only for the bank information section. This means there was maybe a small mistake in the account details you gave. Examples are:

  • The account number contains a wrong digit
  • The branch code is outdated
  • Account is not in your name

Don’t worry; I have a solution discussed in the following section.

Fixing “Pending” Bank Details on Your SASSA Status

Seeing “Pending” next to your bank details on your SASSA grant status can worry you. But don’t stress! SASSA themselves will contact you to fix it easily.

As soon as you get the notification from SASSA about pending bank details, follow this process:

Step 1: Visit the SASSA SRD website

Step 2: Scroll down and click “How do I change my banking details?”

Step 3: Enter your ID number when prompted

Step 4: SASSA sends a unique link to your registered mobile number

Step 5: Click on the link they sent to open the correct page

Step 6: Carefully enter your accurate bank details as directed

Once submitted correctly, your fixed information gets updated quickly, so payments into your account won’t be interrupted.

Also, remember that SASSA re-checks eligibility every month, even for existing grants. So even if approved before, a change in your circumstances may lead to rejection one month – but you can always reapply. Staying on top of status changes is key!

Have A look At : reapplication of srd grant

Tips to Avoid Longer Status Pending Wait

Getting your SASSA grant approved quickly starts from when you first apply. Follow these tips right from the beginning to avoid a lengthy pending status:

Give Complete and Correct Information

When filling out the SASSA application forms, ensure every section is fully completed with accurate data. Give your personal details, such as your ID number, contact details, and citizenship status, exactly as they appear on your official documents. Writing clearly and double-checking against your documents prevents future mistakes. Also, sign everywhere needed – missing signatures slow things down.

Attach All the Right Documents

Gather and include certified copies of all the documents SASSA requires, like ID, proof of residence, disability papers, income statements, etc. Make sure copies were certified within the last 3 months. Missing papers lead to delays as SASSA has to request them from you. Submitting everything upfront gets your application smoothly into the official review.

Check In Regularly

Once submitted, log in to every 2 weeks to track progress. This allows you to quickly spot and address any issues like incorrect details before they severely impact timelines. Being proactive prevents getting stuck in pending status!

Submitting fully and following up shows you are a serious, compliant applicant. This motivates SASSA teams to swiftly validate and approve deserving cases. Preventable issues just hamper an otherwise streamlined process.

Final Words

Seeing a “pending” status on your SASSA application can cause anxiety. However, it’s important to remember this is a common and expected part of the process. SASSA receives extremely high volumes of applications needing review. Their teams work hard to verify all applicants meet requirements by checking multiple databases while watching for fraud. This comprehensive process understandably takes time. With patience and polite persistence in following up, your application will be efficiently reviewed. If you provide all information accurately and cooperate readily when contacted, you can feel confident your case progresses well. The pending status will resolve itself into approved results within SASSA’s stated timeframes.

Frequently Asked Questions

Pending status means SASSA has received your application and is awaiting review and verification before making a decision. It is a normal processing step.

Depending on application volumes, the pending period can sometimes take up to 90 days. However, most applications get processed sooner than the maximum timeline.

If your application has been stuck in pending status for a long time, contact SASSA via phone or email or visit an office to enquire. Politely follow up on expected timelines.

No, a pending status does not indicate the outcome. It only means a decision is still upcoming once the review process finishes. The application could still be approved or rejected.

This means there is likely an error or inaccuracy in your account details. Follow SASSA’s instructions to correct the information so payments can be processed.

Jabulani Zondo

Jabulani Zondo, with more than 7 years of research and writing experience, serves as the Head of Research. He joined our team in 2017 and has since led a team of 12 researchers and writers dedicated to offering precise and comprehensive insights into SASSA grants. Jabulani’s meticulous attention to detail and his commitment to aiding others in understanding the grant process have proven indispensable. He meticulously reviews all content to guarantee that readers access the latest and most valuable information. Under his guidance, our research team maintains its reputation as a leader in SASSA grant analysis and reporting.

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