SASSA WhatsApp Number For R350 Grants 2024

In today’s fast-paced world, humans are so busy that they don’t even have time to rest their heads. If we talk about SASSA’s operations, dealing with and fixing problems for millions of beneficiaries, along with SASSA’s staff, is challenging.

Seeing all these issues, SASSA introduced an official service – SASSA WhatsApp number for R350 grants to help people via a social media app.

If you want to know how to apply for the grant via WhatsApp, check your status, and get lots of information related to WhatsApp, everything is explained in detail in the article below. Let’s read on.

WhatsApp Makes Applying for R350 Grants Simple

The South African Social Security Agency launched a WhatsApp line last year for people seeking R350 monthly relief grants. This lets people apply and ask questions by messaging 082 046 8553

Using WhatsApp makes it easier to apply for and manage grants. It also gives a way to contact Sassa case officers directly about applications. The chatbot answers common questions to make the process simpler.

Eligibility Criteria For Sassa WhatsApp Number For SRD

To qualify for South Africa’s temporary social relief grant, you must meet the following eligibility rules:

  • You must be between 18-60 years old.
  • You must live legally in South Africa and earn less than R624 per month.
  • If you already receive another SASSA grant, UIF, or NSFAS stipend or are named on someone else’s grant form, then you do not qualify.
  • If opportunities arise, you cannot be employed, lack financial support, and be willing to work or train.

Meeting all these rules means you can apply through WhatsApp, the website or SASSA offices. Check that you match the requirements before applying for the R350 to avoid disappointment or wasted time. The basics are simply age, residency, unemployment status and low income.

How to Apply for the R350 Grant on WhatsApp

SASSA has made a WhatsApp program so people can ask for the R 350 money every month. Follow these steps to apply via WhatsApp:

How to Apply for R350 Grant on WhatsApp

Save SASSA Grant WhatsApp Number

The first step is to add the number 082 046 8553 to your phone’s contacts. This is the official SASSA WhatsApp account.

Send Your Number and Select Options

After you put SASSA’s WhatsApp number in your phone, send them a message that says “Hello” with your name and phone number. SASSA’s chatbot will respond. Follow the prompts to select option 4: apply for the R350 grant.

Confirm Who You Are Applying For

The chatbot will ask if you are applying for yourself or someone else. Reply with “Myself” or the name of your relative.

Provide Your ID Number and Details

When SASSA asks on WhatsApp, give them your 13-digit South Africa ID card number. You must also give your full name, surname, gender, disability status, home address, and banking details.

Consent to Verification

To process your application, you must consent to SASSA verifying your employment status, bank account, grants received, and other details. Type “Yes” to consent.

Wait For Approval

If approved, you will get SMS updates about your application status. It can take up to 90 days for SASSA to make a final decision on your application. The R350 will be paid into your bank account monthly upon approval. 

Following these simple WhatsApp steps makes applying for SASSA’s grant program accessible to more South Africans.

Confirming Your R350 Grant Application is Approved on WhatsApp

If your R350 grant application on WhatsApp is successful, you will receive an SMS requesting your bank details. This means you have been approved.

Specifically, the SASSA chatbot will text you: “Please provide your bank details for payment of the grant.”

This is the main indicator that your R350 grant application has been accepted. If you receive this, respond with your bank name, account number, branch code, and account type.

If it has been over 60 days and you have not received this request for banking details, you can follow up through WhatsApp chat or by calling the SASSA hotline. This is to check why your application is still pending. If SASSA said no the first time, you can ask them to think again about your application.

Providing your bank account details for grant payment means your application was successful!

Check Your R350 Grant Status on WhatsApp

Monitoring the status of your R350 grant application is easy through the SASSA WhatsApp chatbot. Follow these steps:

  1. Open your chat with the saved SASSA WhatsApp number 082 046 8553.
  2. Type the message “Status” and send it.
  3. The chatbot will prompt you to choose between SRD grant, application, or payment status.
  4. Reply with “SRD status” to check your R350 grant status specifically.
  5. The chatbot will fetch and send you a detailed update on where your R350 application stands. This could be pending, approved, or rejected.

Using WhatsApp to check your status is the fastest way to get real-time updates on your grant application. If you have any other questions about your application, you can type “Speak to an agent” in the chat to be assisted by a SASSA representative. Checking your status regularly is important to stay on top of a timely approval.

Tips for a Successful R350 Grant Application on WhatsApp

Applying for South Africa’s R350 grant through WhatsApp can be quick and straightforward if you follow these handy tips:

Tips for a Successful Application

Have Documents Ready – Get your ID, bank details, disability grant paperwork (if applicable), and proof of income before starting your application. This avoids delays.

Apply During Weekdays – The WhatsApp chatbot has ample weekday response times. Avoid applying on public holidays.

Double Check Information – Carefully review all details you enter in the chatbot to catch any mistakes in ID numbers, names, grant amounts received, or financial details. Incorrect info causes application issues.

Save Key Messages – When you get important messages like reference numbers or application confirmation, save those to your phone. You’ll need those later.

Follow Up Regularly – Use the WhatsApp bot to check your status, even if your application seems to be taking longer than expected. Proactively address any problems.

If you prepare documents, apply at the right times, triple the information provided, and persistently follow up on your application, your grant request will likely have smooth sailing!

Appealing a Rejected R350 Grant Application on WhatsApp

If your R350 grant application gets rejected, you can appeal the decision on WhatsApp. Follow these steps:

Find Out Why You Were Rejected

First, check your status and inquire why your initial application was unsuccessful. Common reasons include incorrect IDs entered, failing the income threshold, or outstanding documents.

Gather Needed Information

Collect any missing forms, pay slips, or bank records needed to overturn the rejection. Your application number is important, have it ready.

Message the Appeal WhatsApp Number

Text the word “Appeal” to 082 046 8553 – the main SASSA R350 WhatsApp number. This will connect you to an agent who can file an appeal.

Explain Your Situation

Clarify to the agent why you qualify for the grant. Provide any evidence they request. Ask what documents you should submit to support overturning the rejection.

Wait for the Outcome

The appeals board will evaluate your case and make a new decision. This can again take up to 90 days. Check your status regularly. With persistence and strong supporting documents, WhatsApp appeals can help get initially rejected applicants approved for the R350 grant.

Final Verdict

The SASSA R350 WhatsApp line makes applying for, managing, and appealing South Africa’s temporary grant scheme more accessible than ever. By messaging 082 046 8553, anyone with a phone can now directly submit forms, check their status, speak to agents, fix errors, and contest unfavourable decisions. 

Eliminating paperwork and travel, this streamlined process connects vulnerable citizens to essential government aid through a commonly used application. Overall, the R350 WhatsApp channel promotes transparency, efficiency and timely assistance to those most in need.

Frequently Asked Questions

Yes, the SASSA R350 WhatsApp support line is free to access and use. Standard data rates from your cellphone provider may still apply.

The chatbot can guide you through applying, checking your status, providing required documents, changing your details, appeals, and general questions about eligibility.

The R350 WhatsApp assistant operates 24 hours a day, seven days a week. Response times may be quicker on weekdays.

When you finish sending your application on WhatsApp, SASSA will automatically send you a message with your application number. Save this number to track progress.

Yes, you can type “Speak to an agent” at any point to be connected directly with a SASSA consultant who can assist.

No, you can update your phone number and personal details through the same WhatsApp chat without impacting your original application.

Other Ways to Reach/Contact SASSA

The alternatives above provide additional channels to engage with SASSA consultants if you need more help beyond the WhatsApp line to resolve R350 grant questions. Reaching out through these options ensures you still receive the support required.

Reviewed by Thabo Mashaba
Fact Check by Pumi Dlamini

Jabulani Zondo

Jabulani Zondo, with more than 7 years of research and writing experience, serves as the Head of Research. He joined our team in 2017 and has since led a team of 12 researchers and writers dedicated to offering precise and comprehensive insights into SASSA grants. Jabulani’s meticulous attention to detail and his commitment to aiding others in understanding the grant process have proven indispensable. He meticulously reviews all content to guarantee that readers access the latest and most valuable information. Under his guidance, our research team maintains its reputation as a leader in SASSA grant analysis and reporting.